Lay-Buy: FAQs

Lay-Buy FAQs

Checkout & Setup

Is Lay-Buy safe and secure?
Yes. All Lay-Buy payments are securely processed and automatically set up via PayPal.

Can I choose my deposit amount?
Yes. You can select your preferred deposit percentage from a dropdown at checkout.

Can I choose how long I take to pay?
Yes. You can choose the number of monthly instalments to suit your budget.

Costs & Fees

Are there any ongoing costs?
No. There are no ongoing costs—only a one-time admin fee based on your order value.

Do you charge interest?
No. There is never any interest charged on Lay-Buy orders.

Are there late fees?
No. There are no late payment fees.

Payments

How are instalments paid?
All payments are automatically charged through your PayPal account using your linked card.

Can I make manual payments?
No. Payments are fully automated and cannot be made manually.

Can I pay off my Lay-Buy early?
Yes. Contact us and we can help revise your payment plan so you can settle earlier.

Orders & Delivery

When will I receive my order?
Your order will be shipped after your final payment has been completed.

Managing Your Lay-Buy

How do I make sure payments go through?
Simply ensure there are sufficient funds available in your linked PayPal payment method.

What happens if I miss a payment?
PayPal will automatically retry the payment after 5 days, up to two more times.

Will I be notified if a payment fails?
Yes. Both you and the store will receive email notifications from PayPal.

How do I catch up on missed payments?
We will contact you and issue an invoice for the missed payment to help you get back on track.

Can I view my payment plan?
Yes. Log in to your PayPal account and go to:
Settings → Payments → Pre-approved payments

Why use Lay-Buy?

  • Spread payments over time
  • No interest, ever
  • Flexible deposit and term options
  • Secure PayPal processing